Privacy Policy

We recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our products, as well as some of the steps we take to safeguard information.

Collection of information

  • VDownloader collects personal information when you register for a VDownloader product or otherwise voluntarily provide such information. We may combine personal information collected from you with information from other VDownloader products or third parties to provide a better user experience, including customizing content for you.
  • VDownloader uses cookies and other technologies to enhance your online experience and to learn about how you use VDownloader products in order to improve the quality of our products.
  • VDownloader’s servers automatically record information when you visit our website or use some of our products, including the URL, IP address, browser type and language, and the date and time of your request.

Uses of this information

  • We may use personal information to provide the products you’ve requested, including products that display customized content and advertising.
  • We may also use personal information for auditing, research and analysis to operate and improve VDownloader technologies and products.
  • We may share aggregated non-personal information with third parties outside of VDownloader.
  • When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.
  • We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and products.
  • VDownloader processes personal information on our servers in the Netherlands and in other countries. In some cases, we process personal information on a server outside your own country.

Your choices

  • We offer you choices when we ask for personal information, whenever reasonably possible. You can find more information about your choices in the Help documents for specific products.
  • You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or products may not function properly as a result.
  • We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.
Uh-ow... iOS is not yet supported

Not to worry, we can let you know when we do support iOS devices if you sign up:

We promise we won't nag you with promotional e-mails. You will receive a single e-mail when iOS is supported. 😊



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